Dunkin' Donuts - 6008 North Illinois Street, Fairview Heights

Jobs in Dunkin' Donuts, career

Reviews about Dunkin' Donuts

• PrettyFly4aPickerGuy
  ★ ☆ ☆ ☆ ☆
  I went through the drive thru at 5am Saturday. I was the only customer. I ordered 3 doughnuts, 10 munchkins, large iced coffee, 2 wakeup wraps and a large iced mocha latte. The girl asked me if I wanted flavoring in my mocha latte which I assumed she meant one of the girl scout cookie flavors since it is already mocha flavored. I answered no. When I left I reached in my bag for a doughnut only to find no doughnuts. I turned around went back the girl apologized and gave me the doughnuts. I left again and started to drink my mocha latte only to find it was not mocha. Turned around again and went back. When I told her what happened she said I asked you if you wanted flavoring and you said no. I explained to her I do not want any flavoring in my mocha latte. I would like it the way it is every Saturday morning when I order it. I found it to be very rude and unnecessary for her to say that. Why not just replace the wrong drink with the correct one? Especially after I just turned around and came back to get the items you forgot to give me. (not a good way to fill that tip cup you have outside the window) I went here every Saturday morning and got a $20.00 order and have for years. I say "went" because I will no longer be back. Looks like Krispy Kreme just gained a new customer.

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