Zales - 244 Saint Clair Square, Fairview Heights

"Zales" in Fairview Heights works at 244 Saint Clair Square, IL 62208. If you have any questions, please call the phone number +1 618-632-6333

Contacts | Opening hours | Reviews | jobs | Photos

Establishment   Jewelry store  

Contacts

Price level:
Moderately

Address:
244 Saint Clair Square, Fairview Heights, IL 62208
How to get there

Website:
zales.com

Phone number:
+1 618-632-6333

Activities:
Establishment   Jewelry store  

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Zales opening hours

Sunday 11:00am — 06:00pm
Monday 10:00am — 09:00pm
Tuesday 10:00am — 09:00pm
Wednesday 10:00am — 09:00pm
Thursday 10:00am — 09:00pm
Friday 10:00am — 09:00pm
Saturday 10:00am — 09:00pm
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Jobs in Zales, career

Reviews about Zales

  • Rita Davis
    ★ ☆ ☆ ☆ ☆
    The store at St. Clair square doesn't even deserve a single star! I took 3 of the watches our university gives to retirees into their store to have new batteries installed (we did not buy the watches from them but Zales is an authorized dealer so I knew they would have the right batteries) Andrea replaced the battery for 1 watch for free but the they didn't have the batteries for the other 2 watches (these remaining watches were slightly different from the first 1) Andrea attempted to do a "rush" return at $35 per watch but I told her I only the 1st watch back that day. She gave me a claim ticket for the remaining 2 watches with a 12/11/17 return date. I went into the store on 12/15/17 and they didn't know where the watches were. Stephanie needed help even locating the phone number to "The Company" they sent the watches off to AND when she finally located it Stephanie told me it would take some time for them to track and that she (Stephanie) would call me in an hour - that was Friday.Today is Monday 12/18/17 and no one has called all weekend. I called at 11:15pm Andrea answered talking very fast (I had to interrupt and try to get a word in but she was in full argue mode) and with many excuses "sorry we didn't call you" and "I sent in one ticket but I didn't sent the second one and I just did that today". ARE YOU SERIOUS? She blabbered away telling me everything except when the watches would be in THEN SHE HUNG UP THE PHONE!!!! I have been ON HOLD with their corporate office in Irving Texas for 14 minutes and counting. I'll write another review once I find out how they plan to handle this complain.
  • Rita Davis
    ★ ☆ ☆ ☆ ☆
    The store at St. Clair square doesn't even deserve a single star! I took 3 of the watches our university gives to retirees into their store to have new batteries installed (we did not buy the watches from them but Zales is an authorized dealer so I knew they would have the right batteries) Andrea replaced the battery for 1 watch for free but the they didn't have the batteries for the other 2 watches (these remaining watches were slightly different from the first 1) Andrea attempted to do a "rush" return at $35 per watch but I told her I only the 1st watch back that day. She gave me a claim ticket for the remaining 2 watches with a 12/11/17 return date. I went into the store on 12/15/17 and they didn't know where the watches were. Stephanie needed help even locating the phone number to "The Company" they sent the watches off to AND when she finally located it Stephanie told me it would take some time for them to track and that she (Stephanie) would call me in an hour - that was Friday.Today is Monday 12/18/17 and no one has called all weekend. I called at 11:15pm Andrea answered talking very fast (I had to interrupt and try to get a word in but she was in full argue mode) and with many excuses "sorry we didn't call you" and "I sent in one ticket but I didn't sent the second one and I just did that today". ARE YOU SERIOUS? She blabbered away telling me everything except when the watches would be in THEN SHE HUNG UP THE PHONE!!!! I have been ON HOLD with their corporate office in Irving Texas for 14 minutes and counting. I'll write another review once I find out how they plan to handle this complain.
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Zales

    Response to question

    Where is Zales?

  • Address: 244 Saint Clair Square, IL 62208
  • What's the Zales phone number?

  • Phone number +1 618-632-6333
  • What are Zales open hours?

  • View opening hours
  • What types of activities?

  • Main work: Establishment   Jewelry store  
  • What's the Zales website?

  • The website zales.com

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