Fountains Family Dentistry| Fairview Heights Dentist - 314 Fountains Parkway, Fairview Heights

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Reviews about Fountains Family Dentistry| Fairview Heights Dentist

• Wendeline McCullough
  ★ ☆ ☆ ☆ ☆
  This was my first visit to this dentist. When I sat in the chair, I told them only wanted the services my insurance will pay for. She stated not sure what my insurance pay. However, I heard her when she called my insurance company to verify my coverage. I waited 20 minutes for her to call my insurance. When I insisted this was She actually push me several times!! When the exam was over, they did not ask me if I wanted to schedule another appointment. My lips are sore, teeth hurt, and the place was not clean. Do not go to this place!
• jordyn enskat
  ★ ☆ ☆ ☆ ☆
  I went to this dentist after finding out that the office that I used to go to was shut down. I went in with tooth pain and was told that I had a reinfected root canal a year and a half after my root canal was performed. They gave me antibiotics and told me I would need to see a specialist to get the root canal retreated. That night I was in the hospital because my jaw started to swell and the pain was unbearable. After two visits to the emergency room over the weekend I was put on two antibiotics and told that not only was the root canal reinfected but my salivary gland was also infected. The hospital told me to follow up with my dentist to find out where to go from there. By Monday my mouth and tongue was so swollen I couldn't hardly swallow to even get my antibiotics down and I couldn't hardly speak. I call the dentist like I was told to do just to be told to go back to the emergency room. I called my Dr to see what they could do and a shot of antibiotics and steroids made a HUGE difference. So again I'm told follow up with my dentist so I make an appointment just to get a call the day of telling me that coming in would be a waste of my time because if I want to save the tooth (which I already told them that I have no interest in saving the tooth because I do not want to risk having to suffer through this again) then I need to call the specialist and as far as the salivary gland all they can do is tell me if it's still infected or not and then send me to an oral sugeon. They did absolutely nothing to help me. Did not even attempt to help me. I will definitely be finding another dentist and I will never recommend them to anyone.
• Mark Shelley
  ★ ★ ★ ★ ★
  Very professional and friendly. The people who work there are very nice and make going to the dentist a pleasure. They are warm and friendly and do a great job to take care of my teeth. Yes i recommend them to everyone I have a conversation about dentistry.

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